Tagsupport zines

Alternative Positioning

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Another day, another zine! This time it’s about alternative positioning, a support technique I learned the other day when I read the Effortless Experience. Tell me what you think about it. Click here to read it.

My first year in customer support

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It’s been over a year since I have joined the customer support team at Travis CI. Since then, I learned so many new things. To try something new, I created a zine about it. Find it right here and let me know what you think and if you would like to learn more about my journey in customer support.